Ambiki Release Note: Billing Flexibility, More Reliable Alerts, Cleaner Notifications and More
Stay up to date on new features and improvements to Ambiki - Ambiki release notes is where the Ambitious Idea Labs team publicly communicates new functionality added to Ambiki so that our users can stay on top of everything that is new.
Samuel Okoth 1 day ago
Date: 02/12/2026
Summary by Persona (Grouped by Role)
👩⚕️ Clinicians / Therapists
- Cleaner JetStream experience: removed confusing “N/A” notifications tied to deleted check-ins.
- Clearer in-app messaging around how patient status/discharge actions affect alerts.
- Alert logic improvements reduce the chance of missing expiring alerts.
🧑💼 Admins
- More flexible billing workflows: manual payments can now be applied to denied or $0 paid insurance invoices when needed.
- Ledger recalculation reliability improved to prevent balances from drifting out of sync after deletions.
- New Excel export for Therapist Stats dashboard.
- Better alert accuracy + clearer messaging around silencing/reactivating.
- Payment details now load correctly even if the related pre-payment invoice was deleted.
💳 Billers / Guardians
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Billers: Manual payment posting is supported even for denied/$0 paid invoices when your clinic has received payment; alerts and ledger reliability improvements support cleaner billing ops.
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Guardians/Patients: No direct changes.
🛠️ Fix - Allow manual payments on denied or $0 paid insurance invoices
👥 Audience: Admins
❗ Issue: Denied or $0 paid insurance invoices can have payments applied. This typically occurs when a manual payment needs to be posted but Ambiki is only aware of denials in the system.
✅ Action Steps: Enter a manual insurance invoice payment where your clinic may have already received payment on a denied Ambiki invoice.
❗ Issue: Denied or $0 paid insurance invoices can have payments applied. This typically occurs when a manual payment needs to be posted but Ambiki is only aware of denials in the system.
✅ Action Steps: Enter a manual insurance invoice payment where your clinic may have already received payment on a denied Ambiki invoice.
🛠️ Fix - Ledger recalculations now run correctly after invoice/payment deletions
👥 Audience: Admins
❗ Issue: Fixed a behind-the-scenes error that prevented ledger records from being recalculated when invoice or payment data was deleted. This could have caused ledger balances to become out of sync.
✅ Action Steps: None
❗ Issue: Fixed a behind-the-scenes error that prevented ledger records from being recalculated when invoice or payment data was deleted. This could have caused ledger balances to become out of sync.
✅ Action Steps: None
🛠️ Fix - Corrupted profile image uploads no longer crash user profile pages
👥 Audience: All
❗ Issue: When a corrupted or invalid image file (e.g., a .webp file with malformed content) was uploaded to a user profile, the page would crash with an error instead of loading with the default avatar.
✅ Action Steps: None - the page will fall back to the default avatar when encountering corrupted images
❗ Issue: When a corrupted or invalid image file (e.g., a .webp file with malformed content) was uploaded to a user profile, the page would crash with an error instead of loading with the default avatar.
✅ Action Steps: None - the page will fall back to the default avatar when encountering corrupted images
🚀 New Feature - Export Therapist Stats dashboard to Excel
👥 Audience: Admins
🛠️ Steps to Access: Navigate to Key Metrics Dashboard → Therapist Stats tab. Requires organization dashboard permissions.
📢 What's new?: Therapist Stats dashboard has a new excel export, matching the dashboard view.
🛠️ Steps to Access: Navigate to Key Metrics Dashboard → Therapist Stats tab. Requires organization dashboard permissions.
📢 What's new?: Therapist Stats dashboard has a new excel export, matching the dashboard view.
🛠️ Fix - Clearer messaging for how patient status/discharge actions impact alerts
👥 Audience: All
❗ Issue: Improved clarity around how patient status and discharge actions impact alerts. We’ve added clearer in-app messaging to help users understand when alerts will be automatically silenced or reactivated.
❗ Issue: Improved clarity around how patient status and discharge actions impact alerts. We’ve added clearer in-app messaging to help users understand when alerts will be automatically silenced or reactivated.
🛠️ Fix - Expiring alert coverage improvements on record updates
👥 Audience: All
❗ Issue: Added some logic to our alert system to ensure records needing expiring alerts are not missed. This updated logic is triggered on record updates such as deleting, signing, invalidating, etc. to re-query and verify that patient records have needed expiring alerts.
❗ Issue: Added some logic to our alert system to ensure records needing expiring alerts are not missed. This updated logic is triggered on record updates such as deleting, signing, invalidating, etc. to re-query and verify that patient records have needed expiring alerts.
🛠️ Fix - Payment detail pages load after deleting a pre-payment invoice
👥 Audience: Admins
❗ Issue: After deleting a pre-payment invoice, clicking the payment date link caused an error page instead of showing payment details. The page would crash with "undefined method" error instead of displaying the payment information.
✅ Action Steps: No action needed. The fix is automatic - payment detail pages will now load correctly even when the original pre-payment invoice has been deleted.
❗ Issue: After deleting a pre-payment invoice, clicking the payment date link caused an error page instead of showing payment details. The page would crash with "undefined method" error instead of displaying the payment information.
✅ Action Steps: No action needed. The fix is automatic - payment detail pages will now load correctly even when the original pre-payment invoice has been deleted.
🛠️ Fix - Edited comment @mentions now send notifications
👥 Audience: All users
❗ Issue: When a comment was edited to @mention a new user, that user did not receive a notification. Notifications were only sent for mentions included at the time the comment was originally posted.
✅ Action Steps: No action needed. Editing a comment to add a new @mention will now notify the mentioned user as expected.
❗ Issue: When a comment was edited to @mention a new user, that user did not receive a notification. Notifications were only sent for mentions included at the time the comment was originally posted.
✅ Action Steps: No action needed. Editing a comment to add a new @mention will now notify the mentioned user as expected.
🛠️ Fix - Removed “N/A” JetStream notifications for deleted check-ins
👥 Audience: Therapists
❗ Issue: Notifications showing "N/A" with a red person icon with no details or link. These were notifications for event check-ins where the check-in was later deleted.
✅ Action Steps: We have removed these notifications from the JetStream.
Thank you for choosing Ambiki.
❗ Issue: Notifications showing "N/A" with a red person icon with no details or link. These were notifications for event check-ins where the check-in was later deleted.
✅ Action Steps: We have removed these notifications from the JetStream.
Thank you for choosing Ambiki.