Ambiki Release Note: Failed Payment Visibility, Triennial Eval Support, Private Pay Invoice Reconnection and More

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Samuel Okoth avatar

Samuel Okoth 2 days ago

Date: 03/30/2026

Summary by Persona (Grouped by Role)


πŸ‘©β€βš•οΈ Clinicians / Therapists

  • Universal search now returns more patient results, making it easier to find patients with common first names.


πŸ§‘β€πŸ’Ό Admins

  • Failed Stripe payments are now clearly labeled with a red badge and hover error details.

  • EMR Settings now better support school-based workflows with a 3-year evaluation cycle option.

  • Private pay invoices can now be manually unlinked and reconnected to the correct treatment report.


πŸ’³ Billers / Guardians

  • Billers: Failed payments are easier to identify, and private pay invoices can now be moved to the correct treatment report when needed.

  • Guardians/Patients: No direct changes.

πŸ› οΈ Fix - Failed Stripe payments now show a clear failed status

πŸ‘₯ Audience: Admins, Billing Staff
❗ Issue: Payments that failed before a Stripe invoice was created showed as $0.00 with no status indicator, making it unclear to staff that the payment had failed.
βœ… Action Steps: No action needed. Failed payments will now display a red "Failed" badge with the error message on hover.

πŸ› οΈ Fix - Evaluation expiry setting now supports 3-year cycles

πŸ‘₯ Audience: Admins, Practice Owners
πŸ“… Date range affected: N/A
❗Issue: The Evaluation Expiry setting in EMR Settings only went up to 24 months, which didn't support the standard 3-year (triennial) evaluation cycle commonly used in school-based therapy settings.

πŸ› οΈ Fix - Universal search returns more patients with common first names

πŸ‘₯ Audience: All Users
❗ Issue: Patients with common first names could be excluded from universal search results due to the 5-result limit, requiring users to type additional name parts to find the right patient.
βœ… Action Steps: No action needed. The search now returns more patient results, so you should find the right patient more easily.

πŸš€ New Feature - Manually unlink and reconnect private pay invoices to treatment reports

πŸ‘₯ Audience: Billing staff, Admins
πŸ› οΈ Steps to Access: Unlinking requires manageTreatmentReports ("Manage all Treatment Reports for the Organization"). Reconnecting requires the createPatientInvoice or manageOrgPatientInvoices permission. Professional plan required for both.
πŸ“’ What's new?: You can now manually unlink a private pay invoice from a treatment report and reconnect its items to a different treatment report. On a treatment report's page, use the "Invoice actions" dropdown to unlink a private pay invoice. Then, on the invoice page, use "Connect to treatment report" from the actions menu to link the unlinked items to the correct treatment report service. A ledger reseed is automatically queued after.


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