Ambiki Release Note: Legal Guardian Portal Invite Resend Fix
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Samuel Okoth 3 days ago
Date: 03/24/2026
Summary by Persona (Grouped by Role)
👩⚕️ Clinicians / Therapists
- Legal guardian patient portal invites can now be resent successfully without hidden delivery failures.
🧑💼 Admins
- Resending patient portal invites to legal guardians now works as expected, even when the guardian email is stored with mixed capitalization.
💳 Billers / Guardians
- Guardians can receive resent portal invites properly, reducing delays in portal access.
🛠️ Fix - Resend patient portal invites to legal guardians with mixed-case emails
👥 Audience: Admins, Therapists
❗ Issue: Resending a patient portal invite to a legal guardian failed with "Email has already been taken" when the guardian's email was stored in mixed case. Even when the error didn't appear, the invite email was silently never delivered.
✅ Action Steps: No action required. Staff can resend portal invites as expected.
Thank you for choosing Ambiki.
❗ Issue: Resending a patient portal invite to a legal guardian failed with "Email has already been taken" when the guardian's email was stored in mixed case. Even when the error didn't appear, the invite email was silently never delivered.
✅ Action Steps: No action required. Staff can resend portal invites as expected.
Thank you for choosing Ambiki.