Ambiki Release Note: Multi-Org Stability, Recording Reliability, Billing Performance & Events Record Center
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Samuel Okoth about 17 hours ago
Date: 03/06/2026
Summary by Persona (Grouped by Role)
π©ββοΈ Clinicians / Therapists
- Billing on treatment notes should now submit normally (March 5, 2026 issue resolved). If a note got stuck mid-submit, try submitting again.
- Session recordings no longer get stuck due to legacy trial credit processing issues.
- Multi-organization permission assignment workflows are more reliable.
π§βπΌ Admins
- Permission group assignment works correctly even when the adminβs active org differs from the org theyβre managing.
- ERA claim details now store subscriber info when the patient isnβt the subscriber.
- New Events record center enables organization-wide event search, filtering, and Excel export.
π³ Billers / Guardians
- Billing calculations performance fix reduces billing submission failures and interruptions.
- ERA claim details now retain subscriber information for more accurate claim context.
π οΈ Fix - Multi-organization permission group assignment reliability
π₯ Audience: Therapists, Admins
β Issue: In some cases, users who belong to multiple organizations could experience issues when assigning permission groups in an organization to a user whose currently active organization is a different one.
β Action Steps: None. This fix is automatic.
β Issue: In some cases, users who belong to multiple organizations could experience issues when assigning permission groups in an organization to a user whose currently active organization is a different one.
β Action Steps: None. This fix is automatic.
π οΈ Fix - Session recordings processing no longer stuck for legacy trial credits
π₯ Audience: Therapists, Admins
β Issue: Some session recordings were failing to complete processing for organizations on legacy trial credits, causing an error behind the scenes. Users may have experienced sessions getting stuck or not finishing as expected.
β Action Steps: None
β Issue: Some session recordings were failing to complete processing for organizations on legacy trial credits, causing an error behind the scenes. Users may have experienced sessions getting stuck or not finishing as expected.
β Action Steps: None
π οΈ Fix - Treatment note billing submissions no longer hang (March 5, 2026)
π₯ Audience: All Therapists and Admins
π Date range affected: March 5, 2026
β Issue: A performance bottleneck in billing calculations caused treatment notes to hang on submit, resulting in a loading spinner that never resolved or a blue error screen. This prevented therapists from completing billing on notes.
β Action Steps: No action needed. Billing on notes should now submit normally. If you have any notes that were stuck mid-submission, please try submitting them again. If you continue to experience issues, reach out to support.
π Date range affected: March 5, 2026
β Issue: A performance bottleneck in billing calculations caused treatment notes to hang on submit, resulting in a loading spinner that never resolved or a blue error screen. This prevented therapists from completing billing on notes.
β Action Steps: No action needed. Billing on notes should now submit normally. If you have any notes that were stuck mid-submission, please try submitting them again. If you continue to experience issues, reach out to support.
π οΈ Fix - ERA claim details store subscriber information when patient isnβt subscriber
π₯ Audience: Admins
β Issue: ERA claim details now store the subscriber information if the patient is not the subscriber.
β Action Steps: No actions needed.
β Issue: ERA claim details now store the subscriber information if the patient is not the subscriber.
β Action Steps: No actions needed.
π New Feature - Events record center
π₯ Audience: Organization admins and users with the viewEvents permission
π οΈ Steps to Access: Organization admin -> Record centers -> Events
π’ What's new?: You can now view, search, filter, and export your organization's events from a dedicated Events page. Filter by date range, event type, event mode, therapist, scheduler, patient, or recurring status to quickly find what you're looking for. Need the data in a spreadsheet? Export to Excel with one click. This gives admins a flexible way to review and analyze event activity across their organization on their own terms.
Thank you for choosing Ambiki.
π οΈ Steps to Access: Organization admin -> Record centers -> Events
π’ What's new?: You can now view, search, filter, and export your organization's events from a dedicated Events page. Filter by date range, event type, event mode, therapist, scheduler, patient, or recurring status to quickly find what you're looking for. Need the data in a spreadsheet? Export to Excel with one click. This gives admins a flexible way to review and analyze event activity across their organization on their own terms.
Thank you for choosing Ambiki.