Ambiki Release Note: Payment Accuracy, ERA Transfers, External Teletherapy Links and More

Stay up to date on new features and improvements to Ambiki - Ambiki release notes is where the Ambitious Idea Labs team publicly communicates new functionality added to Ambiki so that our users can stay on top of everything that is new.

Samuel Okoth avatar

Samuel Okoth 2 days ago

Date: 03/30/2026

Summary by Persona (Grouped by Role)


👩‍⚕️ Clinicians / Therapists

  • Reinvocing treatment reports is more reliable, even after a partially completed prior reinvoice attempt.

  • Teletherapy events can now use an external video link like Zoom or Google Meet, including for patient join buttons and reminders.


🧑‍💼 Admins

  • Prepayment rounding is corrected, with a workaround for previously affected records.

  • ERA payments can now be transferred directly to the correct invoice from the ERA Claim Detail page, with full transfer history.

  • Early intervention payment adjustments now display correctly on invoice pages.


💳 Billers / Guardians

  • Billers: ERA payment transfers, corrected prepayment rounding, reliable reinvoicing, and proper adjustment display all improve billing cleanup and accuracy.

  • Guardians/Patients: Teletherapy join links can now use external platforms when set by the therapist.

🛠️ Fix - Prepayment rounding error corrected

👥 Audience: Admins
❗ Issue: Fixed rounding error where some prepayment amounts could be off by one cent.
✅ Action Steps: Delete the prepayment, and invoice, then add the prepayment again.

🚀 New Feature - Transfer ERA payments to the correct invoice

👥 Audience: Billing Managers, Ambiki Admins
🛠️ Steps to Access: Requires manageEDIFiles permission (org billing managers) or viewEDIFilesAll/manageEDIFilesAll permission (Ambiki admins). Navigate to an ERA Claim Detail page.
📢 What's new?: ERA payments that were applied to the wrong invoice can now be transferred to the correct invoice directly from the ERA Claim Detail page. Click "Actions → Transfer payment to another invoice" to select the payment and target invoice. A Payment Transfer History section is displayed on the ERA Claim Detail page, showing a full audit trail of all transfers, including which invoice the payment moved from and to, who performed the transfer, and when.

🛠️ Fix - Reinvoicing no longer crashes after partial prior reinvoice attempts

👥 Audience: Admins, Therapists with billing access
❗ Issue: Reinvoicing a treatment report could crash with an internal server error if a previous reinvoice attempt had partially completed, leaving a payment claim with no claim file attached.
✅ Action Steps: No action needed. Affected treatment reports can now be reinvoiced successfully.

🚀 New Feature - External video links for teletherapy events

👥 Audience: Therapists, Patients/Legal Guardians
🛠️ Steps to Access: Create or edit a teletherapy event — the "External link" field appears when Teletherapy mode is selected. No feature flag or permissions required.
📢 What's new?: Therapists can now add an external video link (e.g. Zoom, Google Meet) to teletherapy events. When set, this link is used for the "Start teletherapy session" button, the patient portal "Join session" button, SMS reminders, and email notifications — replacing the Ambiki teletherapy room URL. When focusing the external link field, a dropdown of the user's recent links appears for quick reuse.

🛠️ Fix - Early intervention payment adjustments now display correctly

👥 Audience: Billing staff entering early intervention payments
📅 Date range affected: All early intervention payments created to date
❗ Issue: The invoice show page displayed $0.00 for adjustments on early intervention payments, even when adjustment amounts were entered during payment creation.
✅ Action Steps: None, this fix will be automatic for previously entered payments/invoices.


Thank you for choosing Ambiki.