Ambiki Release Note: Practice Routing Fixes, Profile Reliability & Better Navigation

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Samuel Okoth avatar

Samuel Okoth 9 days ago

Date: 03/18/2026

Summary by Persona (Grouped by Role)


👩‍⚕️ Clinicians / Therapists

  • Physician order faxes now follow the provider’s current practice.

  • You can bookmark and return to a specific subsection of the patient profile overview.

  • Profile editing is more resilient if a non-image file was uploaded as an avatar.


🧑‍💼 Admins

  • Provider search and physician order fax routing now reflect the provider’s current practice correctly.

  • Failed Stripe credit card payments no longer leave behind mismatched line item amounts in ledgers.

  • Guardian email removal and bulk notification updates are now more reliable.


đź’ł Billers / Guardians

  • Billers: Failed Stripe payments now keep ledger data more consistent.

  • Guardians/Patients: Staff can now remove guardian email addresses without save errors.

🛠️ Fix - Physician order faxes now use the provider’s current practice

👥 Audience: Admins
âť— Issue: When a provider was removed from a practice and added to another, physician order faxes were still sent to the old practice, and the provider appeared under both practices in search.
✅ Action Steps: None. The fix is automatic. Existing physician order faxes will now use the provider’s current practice; no manual updates or configuration needed.

🛠️ Fix - Guardian email addresses can be removed without save errors

👥 Audience: All
❗ Issue: Removing a guardian’s email address from a patient’s record sometimes caused an error and the page wouldn’t save.
âś… Action Steps: None. Staff can remove guardian email addresses as usual.

🛠️ Fix - Mark multiple notifications as read or unread without errors

👥 Audience: All
-âť— Issue: Sometimes, when marking multiple notifications as read or unread together, an error appeared instead of confirming the update.
âś… Action Steps: None

🚀 New Feature - Bookmark subsections of the patient profile overview

👥 Audience: Therapists, Admins
🛠️ Steps to Access: Patient profile overview tab
📢 What's new?: it's now possible to bookmark a sub section of the patient profile overview page and go back to that exact subsection with the use of a URL#fragment.

🛠️ Fix - Invalid avatar uploads no longer block profile editing

👥 Audience: All
âť— Issue: Some users were unable to open the profile edit page after uploading a non-image file (for example, a PDF or HEIC photo from a phone) as their avatar. The page crashed before they could change or remove the avatar.
âś… Action Steps: None. There will now show an error notifying users if the wrong file type was uploaded.

🛠️ Fix - Failed Stripe payments now reset line item amounts correctly

👥 Audience: Admins, Billing staff
đź“… Date range affected: Any failed Stripe credit card payments
âť— Issue: When a Stripe payment failed, the payment amount was correctly set to $0 but the individual line item amounts were not reset, causing ledger inconsistencies.
âś… Action Steps: No user action required. Fix applies automatically to future failed payments. Existing affected records will be fixed via post-deploy steps below.


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