Ambiki Release Note: Safer Diagnosis Selection, Clearer Emails, Portal Improvements & Sorting Tweaks

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Samuel Okoth avatar

Samuel Okoth 5 days ago

Date: 09/18/2025

Summary by Persona (Grouped by Role)


👩‍⚕️ Clinicians / Therapists

  • Easier access to the Ambiki Patient Portal: Clearer sign-in pages and a patient portal guide make onboarding families smoother; password visibility reduces login errors.

  • Fix: Hide Expired Diagnosis Codes from Selection: Prevents adding outdated codes to charts.

  • Polish: Clear Tooltip for Purple Billing Icon: Tooltip now explicitly notes “treatment report not needed.”


🧑‍💼 Admins

  • Easier access to the Ambiki Patient Portal: Share the new patient portal guide from dashboard/EMR settings; distinct UI for patient sign-in reduces confusion.

  • Polish: Organization Name in Confirmation Emails: Confirmation emails now include org name for clarity.

  • Polish: Pay Rates Sorted by Name & Dates: Faster reviews with consistent ordering.


💳 Billers / Guardians

  • Easier access to the Ambiki Patient Portal: Simpler, less error-prone sign-in experience for patients/parents/caregivers.

  • Fix: Hide Expired Diagnosis Codes from Selection: Reduces claim issues tied to outdated codes.


🛠️ Fix: Hide Expired Diagnosis Codes from Selection


  • 👥 Audience: All

  • ❗ Issue: Fixes a bug where an expired diagnosis code was available to be added to a patient profile. This update removes that code from the available diagnosis code options.


🛠️ Polish: Organization Name in Confirmation Emails


  • 👥 Audience: All

  • ❗ Issue: The current confirmation email does not specify the organization name, it only says confirm your email on Ambiki. Now the email will say "You added (email) to your contact settings for (organization name) on Ambiki."

  • ✅ Action Steps: None


🛠️ Polish: Pay Rates Sorted by Name & Dates


  • 👥 Audience: Admin

  • ❗ Issue: Pay rates for service rate are now organized by last name, first name, end date then start date.

  • ✅ Action Steps: None


🚀 New Feature - Easier access to the Ambiki Patient Portal


  • 👥 Audience: Patients, Parents, Caregivers, Admins, Therapists

  • 📢 What's new?: We’ve made several updates to improve the patient/parent experience in the Ambiki patient portal as well as the admin/therapist sign in experience:
     New patient portal guide: Added to the patient portal dashboard and EMR settings page, with helpful links that organization admins can easily share with patients.
     Clearer sign-in pages: The patient portal sign-in and change-password pages now feature a pink background, making them visually distinct from the therapist sign-in pages (blue) and easier for patients to identify.
     Password visibility option: An eye icon has been added to all password fields, allowing users to view their password when signing in, signing up, or changing it—helping reduce errors and frustration.


🛠️ Polish: Clear Tooltip for Purple Billing Icon


  • 👥 Audience: Therapists

  • ❗ Issue: Tooltip now says that a document was marked as "treatment report not needed" when billing icon turns purple

  • ✅ Action Steps: None


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