Ambiki Release Note: Teletherapy V2 Whiteboard Syncing + Billing Fixes

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Samuel Okoth avatar

Samuel Okoth 11 days ago

Date: 06/03/2026

Summary by Persona (Grouped by Role)


👩‍⚕️ Clinicians / Therapists

  • Teletherapy V2 whiteboard sessions now keep patients synced with the therapist’s view, helping everyone stay focused on the same area.

  • Non-standard service entries can now be edited even after a related facility invoice has been removed.


🧑‍💼 Admins

  • Stripe refunds now process correctly even when the related invoice has been deleted.

  • Non-standard service entry editing is restored after facility invoice removal.


💳 Billers / Guardians

  • Billers: Refund and facility invoicing workflows are more reliable.

  • Patients/Guardians: Teletherapy whiteboard sessions are easier to follow because the patient view stays synced with the therapist.

🚀 New Feature - Teletherapy V2 whiteboard improvements

👥 Audience: All users that are using Teletherapy V2
📢 What's new?: Patients will now stay synced with the therapist's view of the whiteboard. This means patients can no longer move around the canvas independently. Instead, they will automatically follow wherever the therapist navigates, making it easier for everyone to stay focused on the same part of the whiteboard.

🛠️ Fix - Stripe refunds process correctly when related invoice was deleted

👥 Audience: Admins
❗ Issue: We fixed an issue where processing a Stripe refund could fail if the related invoice had been deleted.
✅ Action Steps: No action required.

🛠️ Fix - Non-standard service entries can be edited after facility invoice removal

👥 Audience: Therapists, Admins (anyone editing non-standard service entries)
📅 Date range affected: N/A
❗ Issue: We fixed an issue that prevented editing a non-standard service entry after its related facility invoice had been removed.
✅ Action Steps: No action needed.


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