How to add a write-off to an invoice 

As an authorized user, you can write off a portion of a patient's invoice that will not be collected. Ambiki will then update the invoice balance and record-keeping system to reflect the write-off. 

To add a write-off to an invoice, ensure that you are logged in to Ambiki and on the main dashboard:  

 

 

 

 

 

 

 

2. Select the patient for the invoice write-off by clicking on their name. 

 

 

 

 

 

 

 

3. Click on ‘Payments’ in the top tab. 

 

 

 

 

 

 

 

 

4. In the Patient invoices section, select the appropriate invoice by clicking on the button labelled ‘View’. 

 

 

 

 

 

 

 

5. Click on Actions and select ‘Add write-off’. 

 

 

 

 

 

 

 

 

6. Fill out the write-off form by specifying the date, amount, reason, and optional details/notes. Click on the button labelled ‘Save write-off’ to finish.