How to Resubmit a Rejected Billing Claim

EMR User Guide
EMR Billing

How to resubmit a rejected billing claim 


 

  1. If a claim has been rejected, you can find the reason for rejection by clicking the link next to the rejected message. 
 
 
A rejected claim response example.
 
  
 
  
  

  
2. Once you’ve clicked the link, scroll down to the bottom of the file and the text will tell you the reason for rejection. 
 
 
A rejected error message example.
 
  
 
 
 

 
3. Make the needed adjustments (For example, in the case above, the provider needed to make her billing address 9 digits instead of 5.) 
  
  

  
4. Once the corrections have been made, you can resubmit the claim by clicking on invoice actions and selecting create new claim file. It will populate the claim file with the updated information. 
 
 
Creating a new claim file.