How to Submit a Pending Claim File

Last updated: April 24, 2025

How to submit a pending claim file 


 

You can submit a pending claim file in two ways: 

  1. Directly from a treatment report. 

2. From the 837 Professional Claims Page. 
 

Method 1: From a Treatment report 

To submit a pending claim file directly from a treatment report, ensure that you are logged in to Ambiki and on the main dashboard: 

  1. Click on ‘Billing’ in the left navigation. 
 

 

Link to 'Billing'.
 

 

 

 

 

 

 

2. In the Patient billing section, click on ‘Go’ under Treatment reports
 

 

Clicking on 'Go' under Treatment reports.
 

 

 

 

 

 

 

3. Click on the treatment report that you would like to submit a pending claim file for. 
 

 

Selecting a treatment report.
 

 

 

 

 

 

 

4. Click on ‘Invoice actions’ and select ‘Submit claim file’. 
 

 

submit claim file from a treatment report
 

 
 
 
 
 
 

Method 2: From the 837 Professional Claims Page 

To submit a pending claim file from the 837 professional claims page, ensure that you are logged in to Ambiki and on the main dashboard: 

  1. Click on ‘Billing’ in the left navigation. 
 

 

Link to 'Billing'.
 

 

 

 

 

 

 

2. In the EDI claim files section, click on ‘Go’ under 837 professional claims. 
 

 

 

3. Find and select the desired claim. 
 

 

 

4. Click on ‘Actions’ and select ‘Submit claim file’.

submit claim file from the 837P file page