Offboarding: How to Remove All Permissions From a Teammate Within Your Organization

Last updated: July 23, 2025

How to Remove All Permissions From a Teammate Within Your Organization


When a therapist leaves an organization, you can remove all of their permissions, so that they no longer have access to your organization.



To remove all permissions from a teammate within your organization follow these 3 steps:




Step 1:
Organization Menu > Click on Teammates


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Step 2:
You will see a list of Existing Teammates, click on the teammate whose permissions you are seeking to remove:



step 2.









Step 3:
Under the red Danger zone line, click, Remove All Permissions



step 4.





Note: You can also remove the teammate's account from your organization by selecting Remove account from Organization at the bottom right. However, this is not recommended.

Instead of removing a teammate from your organization, downgrade their access by assigning them the Basic plan and revoking their permissions. Deleting the account can sever the links to every record that teammate ever touched, leaving those items locked or incomplete. (You can still choose “Remove account from Organization” later if absolutely necessary—just wait until final payroll is complete and keep in mind that deleting an account from your organization severs its record links.)

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