Ambiki FAQ

How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs)

Last updated: 03/19/2025
How to Record a Payment Made On a Claim or Outstanding Invoice (Including EOBs) If you are manually entering EOB/PRA information, please scroll down to...

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How to View All Documentation That Has Not Been Signed or Needs Billing Information Added

Last updated: 03/18/2025
How to View All Documentation That Has Not Been Signed or Needs Billing Information Added To view incomplete documentation at your practice: • Click on...

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What is Special About Ambiki's Alerts?

Last updated: 03/18/2025
What is special about Alerts? The alerts feature provides valuable functionalities to streamline practice management and ensure timely actions. Let...

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Create Alerts

Last updated: 03/18/2025
How to create Alerts To create an alert, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, click on ‘Patients...

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Set Up Your Personal Profile

Last updated: 03/12/2025
Set up your Personal Profile To edit your profile, ensure you are signed in to Ambiki and on the main dashboard. There are four sections of your pro...

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Add Your Signature and NPI Number

Last updated: 03/12/2025
How do I set up my signature and NPI number To set up your signature, ensure you are signed in to Ambiki and on the main dashboard: 1. On the top...

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Manage Your Personal Settings

Last updated: 03/11/2025
Manage your Personal Settings To manage your personal settings, ensure you are signed in to Ambiki and on the main dashboard: • On the top right-han...

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How to Set Up Organization Payroll Period Settings?

Last updated: 03/11/2025
To set up your payroll periods on Ambiki, go to the navigation bar on the left, and select Organization Menu-> Edit Organization. [Editing your org...

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How Do I View My Payroll Summary For This Period and Previous Payroll Periods?

Last updated: 03/07/2025
To access your payroll information, click on your profile icon on the top-right hand corner and click 'Payroll'. This will allow you to see your curren...

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Claim Replacement

Last updated: 03/04/2025
Claim Replacement Claims only need replacement if they have been accepted by the MCO. In this context, accepted is if the EDI 999 and EDI 277 are both...

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Dashboard Overview

Last updated: 02/26/2025
Dashboard Overview When you first log in, you’ll land on your Home Dashboard. Here, you’ll typically see: • Summary alerts (e.g., “No active physicia...

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How to Configure Your Home Dashboard Authorization Settings

Last updated: 02/26/2025
How to configure your home dashboard authorization settings To configure your home dashboard authorization settings, ensure you are signed in to Ambik...

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How Does Consolidated Invoicing Work (Monthly/Weekly)

Last updated: 02/21/2025
How does consolidated invoicing work Invoice consolidation allows you to combine multiple invoices for a patient over a specified time period into ...

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Ambiki Notifications: Setup and Management

Last updated: 02/20/2025
How do I manage notifications Ambiki has made it easier for users to stay up to date with important notifications and messages. Notifications can no...

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How Do I Set Up Faxing?

Last updated: 02/19/2025
How do I set up faxing? Note: Our faxing feature is part of the paid Professional plan. First, go to your Organization Menu, and then click 'Edit orga...

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How Do I Fax My Own PDF Document?

Last updated: 02/18/2025
To fax your own PDF document, go to the Organization Admin Center (top right-hand corner) and click on Fax Directory. [Link to 'Fax directory'.] ...

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How Do I Manage Incoming Faxes?

Last updated: 02/17/2025
Depending on what notification settings you have, and what permissions were given to you at your organization, when a fax is received by your organizati...

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How Do I Add Subscriptions to My Organization?

Last updated: 02/17/2025
How do I add Subscriptions to my Organization? To add a subscription to your organization, ensure you are signed in to Ambiki and on the main dashboa...

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How Do I Use the Comment Section to Leave Comments and Tag Teammates Internally?

Last updated: 02/14/2025
In Ambiki, all clinical documents contain a Comments section where a user is able to make comments internally on the document (not appearing on the note...

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Invite a Teammate to An Organization

Last updated: 02/14/2025
How to invite a Teammate an Organization? • Click on the dropdown on the top left side of the dashboard. • Select Teammates in the dropdown box. [Cl...

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How to Add Practices and Providers to Your Practice Directory

Last updated: 02/12/2025
How to Add Practices and Providers to Your Practice Directory To save information from offices that your private practice works with, including fax nu...

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How to Add a Discipline to Your Personal Profile

Last updated: 02/12/2025
How to add a discipline to your personal profile To add a discipline to your personal profile, ensure you are logged in to Ambiki and on the main d...

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How to Remove All Permissions From a Teammate Within Your Organization

Last updated: 02/11/2025
How to Remove All Permissions From a Teammate Within Your Organization To remove all permissions from a teammate within your organization follow these...

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Manage An Organization’s Caseloads Display

Last updated: 02/11/2025
Manage an Organization’s Caseloads display Ensure you are signed in to Ambiki and on the main dashboard. • In the Organization menu, select ‘Edit or...

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How to Assign Permissions to Teammates Within Your Organization

Last updated: 02/11/2025
To assign permission groups and or individual permissions to teammates follow these four easy steps: Step 1: Org Menu>Teammates [Step 1: Org Menu> ...

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