Ambiki FAQ

How to Play Games In Ambiki?

Last updated: 08/15/2025
Ambiki provides registered users free access to a variety of Games. Visit https://ambiki.com/games and select one of the available games. Therapists ca...

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Using/Searching Activity Lists

Last updated: 08/15/2025
To search for an activity list: • Go to Ambiki's home page. • Click on the 'Resource' button on the left side panel. Once on the activity list page, ...

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Schedule a Single or Recurring Event

Last updated: 08/15/2025
How to Schedule a single or recurring event To schedule an event, ensure you are signed in to Ambiki and on the main dashboard: • On the left navi...

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Why Am I Seeing ‘your Connection is Not Private’ When Attempting to Access Ambiki?

Last updated: 08/15/2025
Why Am I Seeing ‘your Connection is Not Private’ When Attempting to Access Ambiki? • If you are using a Mac, receiving this message is likely due to us...

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How Do I Set Up And Use My Personal Teletherapy Room URL?

Last updated: 08/15/2025
You can create a personalized URL for your Ambiki Teletherapy Room. Your patients can use this URL to safely and securely join your teletherapy sessions...

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How Does a Patient Join a Teletherapy Session?

Last updated: 08/15/2025
How does a patient join a teletherapy session? Ensure that you have a scheduled Teletherapy session created for the date and time that you would like...

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Patient/parent/legal Guardian Guide to Getting the Most Out of Your Teletherapy Session

Last updated: 08/14/2025
Patient/parent/legal guardian guide to getting the most out of your Teletherapy session 1. How can we make sure our internet works well for the sessio...

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What Is Special About Ambiki Teletherapy?

Last updated: 08/06/2025
What Is Special About Ambiki Teletherapy? Teletherapy Overview Ambiki’s Teletherapy is built specifically for SLPs, OTs and PTs to enable a safe, f...

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Teletherapy Notes

Last updated: 08/05/2025
Teletherapy session Notes Therapists can take Notes during Teletherapy sessions with options to save the note for individual patients or all patients...

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Add An Observer to a Teletherapy Session

Last updated: 08/05/2025
Add an Observer to a Teletherapy session Adding an Observer to your Teletherapy session allows for an authorized third party to observe and interact d...

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Create a Plan of Care

Last updated: 08/01/2025
How to create a Plan of Care? To create a Plan of care, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, c...

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What is Special About the Communication Log?

Last updated: 08/01/2025
What is special about the Communication Log? The Communication Log feature offers a convenient and comprehensive platform to document interaction...

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Offboarding: How to Remove All Permissions From a Teammate Within Your Organization

Last updated: 08/01/2025
How to Remove All Permissions From a Teammate Within Your Organization When a therapist leaves an organization, you can remove all of their permiss...

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How to Batch Download and Print Patient's Documents: A Step-By-Step Guide

Last updated: 08/01/2025
How to batch download and print patient's documents: A step-by-step guide To batch download and print patient documents, ensure you are signed in t...

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How to Set Up Organization Payroll Period Settings?

Last updated: 08/01/2025
To set up your payroll periods on Ambiki, go to the navigation bar on the left, and select Organization Menu-> Edit Organization. [Screenshot (5...

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How Do I View Patients By Patient Status In the Patient Dashboard

Last updated: 08/01/2025
How do I view patients by patient status in the patient dashboard To view patients by patient status in the patient dashboard, ensure you’re logg...

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Reinvoicing a Treatment Report

Last updated: 08/01/2025
Reinvoicing a Treatment Report There may be situations where a patient's insurance plans change after a session has occurred. If this happens to you...

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Claim Replacement

Last updated: 08/01/2025
Claim Replacement Claims only need replacement if they have been accepted by the MCO. In this context, accepted is if the EDI 999 and EDI 277 are b...

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How Do I Use Quick Phrases?

Last updated: 08/01/2025
How to use Quick Phrases Quick Phrases can be used on any clinical documentation but for the purposes of demonstration we will use visit notes as a...

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How to View Missed Visits In the Patient Progress Heat Map

Last updated: 08/01/2025
How to view missed visits in the patient progress heat map To view missed visits in the patient progress heat map, ensure you are signed in to Am...

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Ambiki Notifications: Setup and Management

Last updated: 08/01/2025
How do I manage notifications Ambiki has made it easier for users to stay up to date with important notifications and messages. Notifications can...

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How to Create a New Permission Group On Ambiki

Last updated: 08/01/2025
Ambiki's permission system enables easy creation and assignment of permission groups like Therapists, Admins, and Organization Owners. Users can clon...

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Create a School Plan

Last updated: 08/01/2025
How to create a School Plan? To create a school plan, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, c...

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How to Merge Duplicate Patients

Last updated: 08/01/2025
How to merge duplicate patients To merge duplicate patients, ensure you are signed into Ambiki and on the main dashboard: 1. Click on the Organi...

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How Do I Use the Custom Forms Editor

Last updated: 08/01/2025
How do I use the custom forms editor Welcome to our FAQ on how to use the custom forms editor. This guide will walk you through the key features of ...

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